Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!
What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless
Challenges You Will Solve
The Short-Term Engagements team extends Red Canary’s charge of making security better for every business to consulting organizations; where we augment our partners’ capabilities using a unique combination of operations, threat research, and engineering to deliver more effective engagements.
Your team is the muscle behind our consulting partner’s experience using Red Canary for Consulting. From security advice on EDR deployments to urgent engineering requests in the thick of a ransomware case, your team is the technical liaison between our consultant partner’s operations and Red Canary. You’ll also be acting as the functional leader for the Technical Account Management team with the responsibility of managing, coaching, and mentoring highly technical direct reports and championing operational initiatives that make our partners better.
Adversaries are continually evolving and attacking businesses - and your team is the tip of the spear.
Who You Are
You love building relationships -- with your directs, peers, prospective partners, and definitely your customers. You’ve got a knack for identifying customer needs and are always looking to maximize their experience using your product. Perhaps you’ve been known to champion an initiative or three on their behalf? Managing and creating projects that require involvement across multiple teams is second nature, especially to support your customers.
You know management isn’t suited for everyone, but it’s definitely for you. Working with a highly technical team excites you, and you’re confidently able to provide both investigative coaching and managerial feedback. In fact, you’ve probably got a stack of old DFIR books on your shelf, and are completely comfortable nerding out about security controls or some investigative details from a previous incident as a technical expert.
You take pride in being able to build highly effective teams, using carefully crafted metrics as your guide to operational excellence. You know how to prioritize customer issues, and the difference between what a customer is asking for and what makes a good feature request for a platform.
Ultimately, you’re passionate about supporting security consultants and ensuring that together we can respond to and remediate the most advanced compromises impacting our shared customers.
Target base salary range: $135,000 - $170,000 depending on experience + bonus eligibility and equity
Why Red Canary?
Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way.
At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:
Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.