CRM Consultant

Job description

Location:Virtual, European time zone

Start Date:8th March, 2021

Duration:8 weeks

Our client is an International Outdoor brand and retail group and they are looking for a consultant to support the development of a CRM Strategy.

Responsibilities and Deliverables

• Develop the CRM vision, strategy, operating model, and roadmap
• Carry out market research and develop insights into relevant CRM best practices
• Develop the business case for CRM
• Develop and facilitate workshops
• Lead the project process and management

Job requirements

Role Requirements

• 5+ years consulting experience at a tier 1 consultancy (big 4 or strategy boutique)
• Experience in developing strategy in CRM / customer analytics domains
• Experience in designing and leading workshops
• Experienced project/workstream lead in a strategic consulting process

About Riverflex

Riverflex is an open network consultancy enabled by a core tech platform based on a platform of top independent consultants. We create high-performing teams tailored to our client’s needs – providing the benefits of flexibility and deep expertise combined with the safety and trust of a large consulting firm. In the past 3 years, we have experienced massive growth, racking up 15 world-class clients and over 900 independent consultants in its network.